Shipping Policy
Last Updated: 12/25
Thank you for choosing Endless Memories QR. We are committed to delivering your custom memorial plaque with care and efficiency.
1. Production Time (Custom Engraving)
Because every plaque is custom laser-engraved with your unique QR code, please allow time for us to create your item.
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Standard Processing: Orders are typically processed and engraved within 1-3 business days of purchase.
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Quality Check: Every plaque undergoes a rigorous inspection to ensure the QR code scans perfectly and the engraving meets our durability standards.
2. Shipping Rates & Delivery Estimates
We ship all orders via [USPS / UPS / FedEx - Choose Your Carrier]. Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method
Estimated Delivery Time
Cost
Standard Shipping
3-5 Business Days
Free / Calculated at Checkout
Expedited Shipping
2-3 Business Days
Calculated at Checkout
Overnight Shipping
1-2 Business Days
Calculated at Checkout
Note: Delivery delays can occasionally occur due to high volume or carrier issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping
We currently ship to addresses within the United States. [If you ship internationally, change this to: "We ship worldwide. International shipping times vary by destination and do not include customs fees or import taxes, which are the responsibility of the customer."]
5. Damages
Endless Memories QR is not liable for products damaged or lost during shipping. However, if you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
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Our Guarantee: If the damage is due to a manufacturing defect (e.g., the QR code is unreadable upon arrival), contact us immediately at [Insert Email], and we will replace it free of charge.
6. Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us, we may charge a re-shipping fee.
7. Contact Us
If you have any questions about the delivery of your order, please contact us at: